Information Sources and Services class discussion
Reference: direct personal assistance gathered from a reference source that is tailored to the unique needs of each individual client that can be in a formal or informal instruction-based transactions.
I have witnessed the Reference Librarian at work when I was in my Practicum library over the summer. I wasn't aware that the Reference Librarian was also the instructor in charge. It caused a bit of a problem when patrons needed Reference assistance and the Reference was busy teaching a class. Having the Reference librarian teach, as is with any class situation, there is an overall group instruction but they still have individual needs that must be addressed. I think the most prominent service of the Reference Desk is that individual attention.
Bopp, Richard E. and Smith, Linda C. Reference and Information Services: An Introduction, Third Edition. Englewood, CO: Libraries Unlimited, 2001.
"Definitions of Reference," American Library Association, September 29, 2008.
http://www.ala.org/ala/mgrps/divs/rusa/resources/guidelines/definitionsreference.cfm (Accessed September 07, 2010)
Also while looking at http://en.wikipedia.org/wiki/Reference_interview, I found http://en.wikipedia.org/wiki/Wikipedia:WikiProject_Libraries.